Refund

DO WE OFFER A REFUND?

Web Design Services – Refunds are on a purely case-to-case basis and are subject to approval. Upon signing up, you agree to have a 12-month commitment, however, you have the option to pause the subscription at any time. The service and the website will also be put on hold.

Whitelabel Services – Refunds are on a purely case-to-case basis and are subject to approval. Due to the high quality and fast-paced nature of work, we do not usually offer refunds. However, you can always pause or cancel the subscription at any time.

Custom Website Design & Development Service  – will not be entitled to a refund if you have only paid the Initial or 50% upfront payment as our time cannot be recovered. In the event that you have already paid in full, we will refund you 50% of your full payment.

In the event that the reason for cancellation or termination of service falls under what was stated in our Terms of Service under Term #3.c, no refund will be made.

ADDITIONAL SERVICES

Please note that any additional services, custom work, or technical support are non-refundable as our time cannot be recovered.

CONTACTING US

If you have any questions about this Policy, please contact us.